- What is your return policy?
We accept returns within 30 days of purchase, as long as the item is in its original condition with all tags attached.
- How do I know what size to order?
We provide a size chart on each product page to help you determine your size. If you’re still unsure, feel free to reach out to our customer service team for assistance.
- What materials are your jackets made of?
Our jackets vary in material, but we always list the materials used in the product description. Some common materials include cotton, leather, polyester, and nylon.
- Do you offer free shipping?
We offer free shipping on orders over a certain amount, which may vary depending on your location. Otherwise, shipping rates are calculated at checkout.
- How long will it take to receive my order?
Delivery times vary depending on your location and the shipping method selected at checkout. We typically fulfil orders within 1-2 business days, and delivery times can range from 2-10 business days.
- How do I care for my jacket?
We provide care instructions on each product page and recommend following the manufacturer’s care instructions for the best results.
- What payment methods do you accept?
We accept all major credit cards, as well as PayPal and Apple Pay.
- Can I cancel or modify my order after it’s been placed?
We aim to fulfil orders as quickly as possible, so we cannot guarantee that modifications or cancellations will be possible. However, you can reach out to our customer service team and we will do our best to accommodate your request.
- Do you offer any promotions or discounts?
We occasionally offer promotions and discounts to our customers, which can be found on our website or through our email newsletter.
- How can I contact Glamour, if I have more questions?
We welcome your feedback and inquiries through our Contact Us form or by email. Don’t hesitate to reach out to us, as we always value hearing from our customers.